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S 2396Civil Procedure

Courts and Civil Procedure - Procedure in Particular Actions - Arbitration

This bill expands consumer and employee rights in arbitration, extending deadlines and penalizing companies that fail to pay fees.

Held for study
Population
Affected
35
Introduced Jan 30, 2026Committee Senate Judiciary

Plain-English Summary

This bill significantly updates Rhode Island's arbitration laws, specifically focusing on employment and consumer disputes. It extends the deadline for an individual to object to an arbitration agreement from 20 days to 180 days. It also guarantees the right to legal representation during proceedings. Crucially, the bill mandates that if the company (the drafting party) fails to pay required arbitration fees within 30 days of the due date, they are in default. This allows the consumer or employee to withdraw the claim from arbitration and take it to court, while also enabling them to seek sanctions against the company.

For younger readers

Sometimes, when people get a job or buy a service, they sign a paper saying they won't go to a regular court if there is an argument. Instead, they have to use a private judge, called an arbitrator. This bill changes the rules to be fairer to regular people. It gives them much more time to ask questions about the agreement. It also says that if the big company doesn't pay the bill for the private judge on time, the regular person can choose to go to a real court instead to solve the problem.

Who & Where It Applies

Impacted groups
EmployeesConsumersEmployersArbitration ProvidersAttorneys
Impacted communities
All

Constitutional & Fiscal Check

There is a risk of conflict with the Federal Arbitration Act (FAA). The FAA generally preempts state laws that discriminate against arbitration or treat it more strictly than other contracts. By imposing specific fee deadlines, sanctions, and extended stay periods unique to arbitration, this bill could be challenged as creating obstacles to the enforcement of arbitration agreements, which the Supreme Court has frequently struck down under FAA preemption principles.

Estimated cost
None
Estimated revenue
None

Bill Analysis

Both viewpoints
For Progressives
  • Significantly levels the playing field for workers and consumers by penalizing corporations that use arbitration fees to delay or derail justice, allowing individuals to move their cases to public court if the company fails to pay.
  • Extends the window to challenge arbitration agreements from 20 to 180 days, preventing corporations from relying on quick deadlines to trap individuals in unfair dispute resolution processes.
  • Codifies a non-waivable right to legal representation, ensuring that employees and consumers cannot be coerced into facing corporate legal teams alone during arbitration.
  • Does not ban forced arbitration clauses entirely, meaning many workers and consumers will still be diverted away from the public justice system and jury trials as a first resort.
  • Relies on the corporation to make a mistake (failure to pay fees) before the consumer is granted the right to return to the court system, rather than giving the consumer the choice upfront.
  • While the time limit to object is extended, the onus remains on the individual to understand the complex legal notice and take affirmative action to stay the arbitration within the 180-day window.
For Conservatives
  • Protects the fundamental right to counsel by explicitly stating that parties cannot be forced to waive their right to an attorney, aligning with constitutional principles of due process.
  • Established clear procedural rules and timelines for fee payments, which promotes efficiency and prevents cases from lingering indefinitely in administrative limbo due to non-payment.
  • Maintains the validity of arbitration agreements in general, preserving the ability of private parties to contract for dispute resolution outside of the court system, provided they adhere to the agreed-upon financial terms.
  • Imposes heavy government regulations on private contracts by dictating strict fee payment schedules and mandating specific bolded language in notices, infringing on the freedom of contract.
  • Creates severe penalties for businesses, including default judgments and sanctions, for administrative errors regarding fee payments, which could be seen as an excessive weaponization of the legal system against commerce.
  • Drastically extends the period during which an arbitration agreement can be challenged (from 20 to 180 days), creating prolonged uncertainty for businesses regarding the finality of their dispute resolution clauses.

Votes

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Full Bill Text

Changes to existing Rhode Island law · 18 additions · 3 deletions

SECTION 1. Sections 10-3-2, 10-3-22, 10-3-23 and, 10-3-24 of the General Laws in Chapter 10-3 entitled "Arbitration" are hereby amended to read as follows: 10-3-2. Agreements to arbitrate subject to chapter — Notice.

(a) When clearly written and expressed, a provision in a written contract to settle by arbitration a controversy thereafter arising out of such contract, or out of the refusal to perform the whole or any part thereof, or an agreement in writing between two (2) or more persons to submit to arbitration any controversy existing between them at the time of the agreement to submit shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract; provided, however, that the provisions of this chapter shall not apply to, arbitration agreements governed by 9 U.S.C. §§ 1 through 16, collective contracts between employers and employees, or between employers and associations of employees, in respect to terms or conditions of employment; and provided further, that in all contracts of primary insurance, wherein the provision for arbitration is not placed immediately before the testimonium clause or the signature of the parties, the arbitration procedure may be enforced at the option of the insured, and in the event the insured exercises the option to arbitrate, then the provisions of this chapter shall apply and be the exclusive remedy available to the insured.

(b) Notice of intention to arbitrate. A party may serve upon another party a demand for arbitration or a notice of intention to arbitrate, specifying the agreement pursuant to which arbitration is sought and the name and address of the party serving the notice, or of an officer or agent thereof if such party is an association or corporation, and stating that unless the party served applies to stay the arbitration within twenty (20) one hundred-eighty (180) days after such service they shall thereafter be precluded from objecting that a valid agreement was not made or has not been complied with and from asserting in court the bar of a limitation of time. Such notice or demand shall be served in the same manner as a summons or by registered or certified mail, return receipt requested. An application to stay arbitration shall be made by the party served within twenty

(20) one hundred-eighty (180) days after service upon the party of the notice or demand, or they shall be so precluded. Notice of such application shall be served in the same manner as a summons or by registered or certified mail, return receipt requested. Service of the application may be made upon the adverse party, or upon their attorney if the attorneys’ name appears on the demand for arbitration or the notice of intention to arbitrate. Service of the application by mail shall be timely if such application is posted within the prescribed period. Any provision in an arbitration agreement or arbitration rules that waives the right to apply for a stay of arbitration or prescribes a manner of notifying a party of an intention to commence arbitration that is more burdensome than that described in this section is hereby declared null and void.

(c) The party required to send notice pursuant to subsection (b) of this section shall affirmatively include in the notice the rights being waived by failure to apply for the stay of arbitration. Said notice shall be done in bold print and highlighted. 10-3-22. Right to representation. A party has the right to be represented by an attorney and may claim such right at any time as to any part of the arbitration or hearings that have not taken place. This right may not be waived. If a party is represented by an attorney, papers to be served on the party shall be served upon the party’s attorney. Any provision of an agreement that discriminates against or penalizes a party for retaining the services of counsel in an arbitration is null and void. 10-3-23. Fees and costs of arbitration initiation — Invoice — Breach of agreement — Sanctions. (a)(1) In an employment or consumer arbitration that requires, either expressly or through application of state or federal law or the rules of the arbitration provider, unless there is a mutually agreed upon provision to split costs equally, the drafting party, unless otherwise specified, is to pay certain fees and costs before the arbitration can proceed. If the fees or costs to initiate an arbitration proceeding are not paid within thirty (30) days after the due date the drafting party is in default and the arbitration provider shall send notice of default to the drafting party. If the drafting party fails to cure the default within fifteen (15) days after notice of the default or to file an action in court or a motion in arbitration to challenge whether the arbitration filings or notice of default are proper, the drafting party is in material breach of the arbitration agreement, is in default of the arbitration, and waives its right to compel arbitration under § 10-3-4.

(2) After an employee or consumer meets the filing requirements necessary to initiate an arbitration, the arbitration provider shall immediately provide an invoice for any fees and costs required before the arbitration can proceed to all of the parties to the arbitration. The invoice shall be provided in its entirety, shall state the full amount owed and the date that payment is due, and shall be sent to all parties by the same means on the same day. To avoid delay, absent an express provision in the arbitration agreement stating the number of days in which the parties to the arbitration must pay any required fees or costs, the arbitration provider shall issue all invoices to the parties as due upon receipt.

(b) If the drafting party materially breaches the arbitration agreement and is in default under subsection (a) of this section, the employee or consumer may do either of the following:

(1) Withdraw the claim from arbitration and proceed in a court of appropriate jurisdiction; or

(2) Compel arbitration in which the drafting party shall pay reasonable attorneys’ fees and costs related to the arbitration.

(c) If the employee, consumer, or other involved party withdraws the claim from arbitration and proceeds with an action in a court of appropriate jurisdiction under subsection (b)(1) of this section, the statute of limitations with regard to all claims brought or that relate back to any claim brought in arbitration shall be tolled as of the date of the first filing of a claim in a court, arbitration forum, or other dispute resolution forum.

(d) If the employee or consumer proceeds with an action in a court of appropriate jurisdiction, the court shall impose sanctions on the drafting party in accordance with § 10-3-25. 10-3-24. Material breach of agreement — Remedies. (a)(1) In an employment or consumer arbitration that requires, either expressly or through application of state or federal law or the rules of the arbitration provider, that the drafting party pay certain fees and costs during the pendency of an arbitration proceeding, if the fees or costs required to continue the arbitration proceeding are not paid within thirty (30) days after the due date, the drafting party is in default and the arbitration provider shall send notice of default to the drafting party. If the drafting party fails to cure the default within fifteen (15) days after notice of the default or to file an action in court or a motion in arbitration to challenge whether the arbitration filings or notice of default are proper, the drafting party is in material breach of the arbitration agreement, is in default of the arbitration, and waives its right to compel the employee or consumer to proceed with that arbitration as a result of the material breach.

(2) The arbitration provider shall provide an invoice for any fees and costs required for the arbitration proceeding to continue to all of the parties to the arbitration. The invoice shall be provided in its entirety, shall state the full amount owed and the date that payment is due, and shall be sent to all parties by the same means on the same day. To avoid delay, absent an express provision in the arbitration agreement stating the number of days in which the parties to the arbitration must pay any required fees or costs, the arbitration provider shall issue all invoices to the parties as due upon receipt. Any extension of time for the due date shall be agreed upon by all parties.

(b) If the drafting party materially breaches the arbitration agreement and is in default under subsection (a) of this section, the employee or consumer may unilaterally elect to do any of the following:

(1) Withdraw the claim from arbitration and proceed in a court of appropriate jurisdiction. If the employee or consumer withdraws the claim from arbitration and proceeds with an action in a court of appropriate jurisdiction, the statute of limitations, with regard to all claims brought or that relate back to any claim brought in arbitration, shall be tolled as of the date of the first filing of a claim in any court, arbitration forum, or other dispute resolution forum;

(2) Continue the arbitration proceeding, if the arbitration provider agrees to continue administering the proceeding, notwithstanding the drafting party’s failure to pay fees or costs. The neutral arbitrator or arbitration provider may institute a collection action at the conclusion of the arbitration proceeding against the drafting party that is in default of the arbitration for payment of all fees associated with the employment or consumer arbitration proceeding, including the cost of administering any proceedings after the default;

(3) Petition the court for an order compelling the drafting party to pay all arbitration fees that the drafting party is obligated to pay under the arbitration agreement or the rules of the arbitration provider; or

(4) Pay the drafting party’s fees and proceed with the arbitration proceeding. As part of the award, the employee or consumer shall recover all arbitration fees paid on behalf of the drafting party without regard to any findings on the merits in the underlying arbitration.

(c) If the employee or consumer withdraws the claim from arbitration and proceeds in a court of appropriate jurisdiction pursuant to subsection (b)(1) of this section, both of the following apply:

(1) The employee or consumer may bring a motion, or a separate action, to recover all attorneys’ fees and all costs associated with the abandoned arbitration proceeding. The recovery of arbitration fees, interest, and related attorneys’ fees shall be without regard to any findings on the merits in the underlying action or arbitration; and

(2) The court shall impose sanctions on the drafting party in accordance with § 10-3-25.

(d) If the employee or consumer continues in arbitration pursuant to subsections (b)(2) through (4) of this section, inclusive, the arbitrator shall impose appropriate sanctions on the drafting party, including monetary sanctions, issue sanctions, evidence sanctions, or terminating sanctions.

SECTION 2. This act shall take effect on January 1, 2027.