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H 7515Abuse & Fraud

Commercial Law - General Regulatory Provisions - Deceptive Trade Practices

This bill expands consumer protection laws to cover insurance claim handling and prohibits deceptive practices when assisting veterans with benefits.

Held for study
Population
Affected
28
Introduced Feb 6, 2026Committee House Corporations

Plain-English Summary

This legislation amends Rhode Island's Deceptive Trade Practices Act to expand consumer protections in two specific areas. First, it explicitly defines "insurers" and "insurance claim handling services" within the law, subjecting these entities to regulations regarding unfair or deceptive commercial practices. Second, it adds a specific provision making it an unfair or deceptive act for anyone to mislead or deceive a veteran while advising or assisting them with filing for disability benefits through the Department of Veterans Affairs. This aims to protect policyholders and veterans from exploitative business practices.

For younger readers

There are laws that stop businesses from tricking people or being unfair. This bill adds new rules to that law. First, it says that insurance companies (who help pay for things when accidents happen) must follow these rules and be honest when handling claims. Second, it protects soldiers who have left the military, known as veterans. Sometimes people try to trick veterans when helping them get support from the government. This law creates a specific rule to stop those helpers from being dishonest or unfair to veterans.

Who & Where It Applies

Impacted groups
VeteransInsurance companiesInsurance policyholdersVeteran benefit advisorsClaims adjusters
Impacted communities
All

Constitutional & Fiscal Check

None Likely

Estimated cost
None
Estimated revenue
None

Bill Analysis

Both viewpoints
For Progressives
  • Protects vulnerable populations, specifically veterans, from predatory actors and "claim sharks" who seek to exploit the complex government benefits system for personal gain.
  • Expands corporate accountability by explicitly bringing insurance claim handling services under the Deceptive Trade Practices Act, preventing insurers from using legal loopholes to avoid liability for unfair practices.
  • Strengthens the social safety net by ensuring that disability benefits intended for veterans are not siphoned off by deceptive third-party advisors.
  • Does not explicitly cap or ban fees charged by veteran advisors, only "deceptive" acts, potentially leaving room for exploitative but technically "transparent" high-fee models to persist.
  • Relying on the Deceptive Trade Practices Act generally requires the Attorney General or private litigation for enforcement, which may be inaccessible or too costly for low-income veterans to pursue effectively.
  • The inclusion of delayed effective dates for certain text versions within the bill could create temporary confusion regarding when these specific protections are fully enforceable.
For Conservatives
  • Demonstrates strong support for veterans and the military by targeting bad actors who seek to defraud those who served the country.
  • Clarifies the legal definitions of "insurer" and "claimant," providing businesses with more certainty regarding the applicability of trade laws.
  • Focuses on punishing specific deceptive behavior (fraud) rather than enacting broad, sweeping bans on the private industry of veteran consulting.
  • Expands government regulation over the insurance industry, which could lead to increased compliance costs that are ultimately passed down to consumers in the form of higher premiums.
  • Broadens the scope of the Deceptive Trade Practices Act, potentially emboldening trial lawyers to file more frivolous lawsuits against insurance companies and service providers.
  • Interferes with the free market by placing additional state-level restrictions on how private individuals and entities contract with clients for advisory services.

Votes

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Full Bill Text

Changes to existing Rhode Island law · 30 additions · 12 deletions

SECTION 1. Section 6-13.1-1 of the General Laws in Chapter 6-13.1 entitled "Deceptive Trade Practices" is hereby amended to read as follows: 6-13.1-1. Definitions. [Effective January 1, 2026; Effective until March 31, 2026.] As used in this chapter:

(1) “Claimant” means any natural person or business entity asserting rights to payment, benefits, or performance under an insurance policy, including policyholders, insureds, third-party beneficiaries, or assignees of rights or benefits. (1)(2) “Documentary material” means the original or a copy of any book, record, report, memorandum, paper, communication, tabulation, map, chart, photograph, mechanical transcription, or other tangible document or recording wherever situated. (2)(3) “Examination” of documentary material includes the inspection, study, or copying of any documentary material, and the taking of testimony under oath or acknowledgment in respect of any documentary material or copy of any documentary material.

(4) “Insurer” means an entity that issues or administers insurance contracts, policies, or certificates under the laws of this state.

(5) “Insurance claim handling services” means activities including investigation, adjustment, appraisal, negotiation, or settlement of insurance claims performed by an insurer or any person or entity acting directly or indirectly on behalf of or at the direction of an insurer. (3)(6) “Person” means natural persons, corporations, trusts, partnerships, incorporated or unincorporated associations, and any other legal entity. (4)(7) “Rebate” means the return of a payment or a partial payment that serves as a discount or reduction in price. (5)(8) “Trade” and “commerce” mean the advertising, offering for sale, sale, or distribution of any services and any property, tangible or intangible, real, personal, or mixed, and any other article, commodity, or thing of value wherever situate, and include any trade or commerce directly or indirectly affecting the people of this state. (6)(9) “Unfair methods of competition and unfair or deceptive acts or practices” means any one or more of the following:

(i) Passing off goods or services as those of another;

(ii) Causing likelihood of confusion or of misunderstanding as to the source, sponsorship, approval, or certification of goods or services;

(iii) Causing likelihood of confusion or of misunderstanding as to affiliation, connection, or association with, or certification by, another;

(iv) Using deceptive representations or designations of geographic origin in connection with goods or services;

(v) Representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits, or quantities that they do not have or that a person has a sponsorship, approval, status, affiliation, or connection that he or she does not have;

(vi) Representing that goods are original or new if they are deteriorated, altered, reconditioned, reclaimed, used, or secondhand; and if household goods have been repaired or reconditioned, without conspicuously noting the defect that necessitated the repair on the tag that contains the cost to the consumer of the goods;

(vii) Representing that goods or services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another;

(viii) Disparaging the goods, services, or business of another by false or misleading representation of fact;

(ix) Advertising goods or services with intent not to sell them as advertised;

(x) Advertising goods or services with intent not to supply reasonably expectable public demand, unless the advertisement discloses a limitation of quantity;

(xi) Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;

(xii) Engaging in any other conduct that similarly creates a likelihood of confusion or of misunderstanding;

(xiii) Engaging in any act or practice that is unfair or deceptive to the consumer;

(xiv) Using any other methods, acts, or practices that mislead or deceive members of the public in a material respect;

(xv) Advertising any brand name goods for sale and then selling substituted brand names in their place;

(xvi) Failure to include the brand name and/or manufacturer of goods in any advertisement of the goods for sale, and, if the goods are used or secondhand, failure to include the information in the advertisement;

(xvii) Advertising claims concerning safety, performance, and comparative price unless the advertiser, upon request by any person, the consumer council, or the attorney general, makes available documentation substantiating the validity of the claim;

(xviii) Representing that work has been performed on or parts replaced in goods when the work was not in fact performed or the parts not in fact replaced;

(xix) Failing to separately state the amount charged for labor and the amount charged for services when requested by the purchaser as provided for in § 44-18-12(b)(3);

(xx) Advertising for sale at a retail establishment the availability of a manufacturer’s rebate by displaying the net price of the advertised item (the price of the item after the rebate has been deducted from the item’s price) in the advertisement, unless the amount of the manufacturer’s rebate is provided to the consumer by the retailer at the time of the purchase of the advertised item. It shall be the retailer’s burden to redeem the rebate offered to the consumer by the manufacturer; or

(xxi) Advertising, displaying, or offering a price for live-event tickets or short-term lodging in violation of 16 C.F.R. Part 464. 6-13.1-1. Definitions. [Effective March 31, 2026.] As used in this chapter:

(1) “Claimant” means any natural person or business entity asserting rights to payment, benefits, or performance under an insurance policy, including policyholders, insureds, third-party beneficiaries, or assignees of rights or benefits. (1)(2) “Documentary material” means the original or a copy of any book, record, report, memorandum, paper, communication, tabulation, map, chart, photograph, mechanical transcription, or other tangible document or recording wherever situated. (2)(3) “Examination” of documentary material includes the inspection, study, or copying of any documentary material, and the taking of testimony under oath or acknowledgment in respect of any documentary material or copy of any documentary material.

(4) “Insurer” means an entity that issues or administers insurance contracts, policies, or certificates under the laws of this state.

(5) “Insurance claim handling services” means activities including investigation, adjustment, appraisal, negotiation, or settlement of insurance claims performed by an insurer or any person or entity acting directly or indirectly on behalf of or at the direction of an insurer. (3)(6) “Person” means natural persons, corporations, trusts, partnerships, incorporated or unincorporated associations, and any other legal entity. (4)(7) “Rebate” means the return of a payment or a partial payment that serves as a discount or reduction in price. (5)(8) “Trade” and “commerce” mean the advertising, offering for sale, sale, or distribution of any services and any property, tangible or intangible, real, personal, or mixed, and any other article, commodity, or thing of value wherever situate, and include any trade or commerce directly or indirectly affecting the people of this state. (6)(9) “Unfair methods of competition and unfair or deceptive acts or practices” means any one or more of the following:

(i) Passing off goods or services as those of another;

(ii) Causing likelihood of confusion or of misunderstanding as to the source, sponsorship, approval, or certification of goods or services;

(iii) Causing likelihood of confusion or of misunderstanding as to affiliation, connection, or association with, or certification by, another;

(iv) Using deceptive representations or designations of geographic origin in connection with goods or services;

(v) Representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits, or quantities that they do not have or that a person has a sponsorship, approval, status, affiliation, or connection that the person does not have;

(vi) Representing that goods are original or new if they are deteriorated, altered, reconditioned, reclaimed, used, or secondhand; and if household goods have been repaired or reconditioned, without conspicuously noting the defect that necessitated the repair on the tag that contains the cost to the consumer of the goods;

(vii) Representing that goods or services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another;

(viii) Disparaging the goods, services, or business of another by false or misleading representation of fact;

(ix) Advertising goods or services with intent not to sell them as advertised;

(x) Advertising goods or services with intent not to supply reasonably expectable public demand, unless the advertisement discloses a limitation of quantity;

(xi) Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;

(xii) Engaging in any other conduct that similarly creates a likelihood of confusion or of misunderstanding;

(xiii) Engaging in any act or practice that is unfair or deceptive to the consumer;

(xiv) Using any other methods, acts, or practices that mislead or deceive members of the public in a material respect;

(xv) Advertising any brand name goods for sale and then selling substituted brand names in their place;

(xvi) Failure to include the brand name and/or manufacturer of goods in any advertisement of the goods for sale, and, if the goods are used or secondhand, failure to include the information in the advertisement;

(xvii) Advertising claims concerning safety, performance, and comparative price unless the advertiser, upon request by any person, the consumer council, or the attorney general, makes available documentation substantiating the validity of the claim;

(xviii) Representing that work has been performed on or parts replaced in goods when the work was not in fact performed or the parts not in fact replaced;

(xix) Failing to separately state the amount charged for labor and the amount charged for services when requested by the purchaser as provided for in § 44-18-12(b)(3);

(xx) Advertising for sale at a retail establishment the availability of a manufacturer’s rebate by displaying the net price of the advertised item (the price of the item after the rebate has been deducted from the item’s price) in the advertisement, unless the amount of the manufacturer’s rebate is provided to the consumer by the retailer at the time of the purchase of the advertised item. It shall be the retailer’s burden to redeem the rebate offered to the consumer by the manufacturer;

(xxi) Advertising, displaying, or offering a price for live-event tickets or short-term lodging in violation of 16 C.F.R. Part 464; or

(xxii) Engaging in any act or practice that is unfair or deceptive by a person advising or assisting any veteran filing a claim for disability benefits with the Department of Veterans Affairs.

SECTION 2. This act shall take effect upon passage.